Useful Info

LOVEBOX is held on VICTORIA PARK, LONDON, E9 GOOGLE MAP HERE

Friday: Gates open 2pm - Curfew 11pm
Saturday: Gates open 12 noon - Curfew 11pm
Sunday: Gates open 12 noon - Curfew 10.30pm

TRAVEL By public transport Victoria Park is less than 30 minutes from any of London's main rail stations, so whichever part of the world you are coming from there is a quick and easy route to this lovely part of London.

BUS ROUTES: stopping at Mile End: D6, D7, 205, 323, 339, 25 or take the 277 straight to Victoria Park from Highbury & Islington, Hackney Central or Mile End.

TUBE: Mile End is on the Central and District lines and then a 10 minute walk to Victoria Park.

TRAIN: Hackney Wick is operated by London Overground in travelcard Zone 2.
PLEASE NOTE: Changes to the London Overground service on the North London Line:
On Saturdays the service has been reduced to 2 trains per hour
On Sundays there is no service due to Network Rail maintenance.

CAR: There is no general parking anywhere in the vicinity of Victoria Park so please come by public transport. Any car illegally parked will be towed.

TAXIS: the best place to be dropped is the corner of Globe Road and Old Ford Road

CAMPING: Lovebox is a non-camping festival and guests are required to vacate the park at the end of each day.

ENVIRONMENTAL INFORMATION
Lovebox is working hard to reduce the negative environmental impact the event has. We’ve put our heads together in this year we’ll be greener than ever. We’ll be reducing the number of generators on the site, making sure the food you buy comes in biodegradable packaging and that the cans and bottles you throw away are recycled.

DOWNLOAD OUR ENVIRONMENTAL POLICY HERE

How can you help us be green? If we all do our bit we can make Lovebox a better event for everyone - here’s our top 3 things you can do:
1. Walk or cycle to the event – Why not take a stroll to the site? We’ve got a beautiful city so why not get out and enjoy it? We’ll be providing secure cycle parking within the perimeter fence so you can cycle to Lovebox and enjoy yourself knowing your stuff’s safe.
2. Throw your rubbish in the correct recycling bin. – This seems obvious but if everyone follows this simple system then the site will be clean and tidy for all to enjoy. Look out for our clearly colour coded recycling points across the site.
3. Tell us how we can improve – Lovebox is for you - so tell us what you think about the event and what we’re doing for the environment, we’ll listen to your views and try and improve year on year. You can leave feedback with our team at the info point at the festival or mail us at environment@loveboxlondon.com

DISABLED ACCESS INFORMATION

Lovebox welcome Deaf and disabled customers and will do all that we can to ensure that access requirements are met

This information below is also available in large print, and can be posted or emailed. Please request it at info@loveboxlondon.com

DISABLED CUSTOMERS SHOULD PURCHASE TICKETS THROUGH WWW.LOVEBOX.NET, BY PURCHASING A STANDARD TICKET, THERE ARE NO DISABLED CUSTOMER SPECIFIC TICKETS.

If you have access requirements at the 2011 Festival, please read through the following information:

REGISTERING TO USE THE FACILITIES ON SITE:

We ask that anyone with accessibility requirements onsite emails us at info@loveboxlondon.com.

Or send it by post to Lovebox, 59-65 Worship St, EC2A 2DU

EMAIL and POSTAL NOTIFICATIONS MUST BE RECEIVED BY FRIDAY 9th JULY 2011.

In our commitment to make the festival accessible to everyone, we will provide those disabled ticket holders that require full time assistance with a free ticket for a personal assistant. To take advantage of this scheme, please specify when you email info@loveboxlondon.com . You will be required to provide copies of recent (2010) DLA letters that show what your current level of care or mobility allowance is. We appreciate that some people may require assistance but not receive DLA, please contact us to discuss your access requirements. When you buy a Lovebox ticket through any outlet you automatically qualify for this scheme, you will receive a confirmation email which you must present on arrival at the event. It’s that simple!??We do ask that only those people that would be unable to attend the festival without the full time assistance of someone query through this scheme. The scheme is only available to ticket holders, so children aged 12 and under are not eligible.

Each request will be looked at individually. The scheme is not run on a first come first served basis.

We don’t send out free tickets in advance: access will be granted on site at the event.

You can call our Information Line on 020 7688 9000 if you would like more information.

Your confirmation email will contain full information on where to go and what to do on arrival, plus a site map.

FACILITIES:

- If you are a Deaf customer please note we will be providing a hearing loop at the main box office/ticket-checking point, the location of this will be made clear in the access info . We are sorry but there are no interpreted performances, or staff members who can sign at this time.

- We have an area for assistance dogs, which will also be clearly marked on the access info, and is located next to the site welfare operation.

Viewing Platforms You require a Disabled Access Wristband to access the viewing platforms. They are solely for the use of disabled people and their PA’s. We have viewing platforms at Gaymers and Main Stages. Lighting will be provided where the stage associated with the viewing platform is operating in darkness. There will be an adapted toilet nearby.There is no shelter on the Gaymers and Main Stage platform.??There will be no specific announcements prior to the use of strobes and lasers. Strobe flicker rates will be at or below 4 flashes per second.

Medical Services, Welfare and Assistance at the event Festival Medical Services provide comprehensive medical advice and treatment facilities and are very flexible in meeting specific needs. You are welcome to contact us at info@loveboxlondon.com before the event if you require further information.

Access:

Lovebox is on a green-field site with some tarmac paths. There are sheltered areas (marquees) and non-sheltered areas. Weather and ground conditions may be variable.??The festival takes place in a large area of the park to the East of Grove Road. For a Google Map click here: Victoria Park, Grove Road, E3

There is a controlled parking zone around Victoria Park but Blue-badge parking, and a drop-off/pick-up point for disabled people are available on site, please follow directions from Grove Road.??The route from the parking areas to the site is over tarmac paths. ??Accessible toilets will be available on site, these are ‘festival style’ portable toilets, all of which will be signposted, and shown on ‘you are here’ maps around the site. One will be located at the viewing platform next to the Main stage.

The Main Stage disabled viewing platform is raised and access to this is via a ramp next to the Front Of House Position in the Main Stage Arena.

Distances from main transport hubs as follows:?Mile End tube - 1 mile ?Bethnal Green tube - 1.2 miles?Hackney Wick BR - 1.1 miles?Cambridge Heath BR - 2.1 miles?These buses stop close to the park: 277, D6, 30

For latest travel info go to www.tfl.gov.uk ??ROAD CLOSURE?Lovebox is a very busy festival, to facilitate the safe movement of participants and the public following the procession to the west side of Victoria Park there will be a temporary road closure between Old Ford Road and Lauriston Road.? ?This closure details are as follows are not determined till June, so please contact info@loveboxlondon.com then.

OTHER FACILITIES There will be signposted information/welfare and First Aid points located within the same area on the site.??NAVIGATION?A site map will be available in May, copies will also be available from the Information Tent on the day.

TEXT ONLY Large print documents containing information on site access wil be available from info@loveboxlondon.com

NB: Please note that strobe effects may also be used at the event.

Toilets:

We have at least one adapted toilet at each toilet block in the arena and one at each viewing platform.

Site layout and conditions – This can be made available on request on or after May 1st.

We are proud to be working with: www.attitudeiseverything.org.uk

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LOVEBOX Do’s and Don’t’s
To address the two main questions we've been getting:
1. Unfortunately, due to the terms of our license, customers are not allowed to bring their own alcohol on site.
2. Unfortunately, there are no pass outs available at Lovebox. This due to the terms of our license and because it would not be possible for our security to manage it safely and securely.

A full list of the terms and conditions of the festival can be found here.